DRIWAYS
ALWAYS WITH YOU

Booking Conditions

Cancellation

Scheduled Chauffeur Service Booking
Taiwan:
Free:up to 12 hours before departure
100% of the fare:Within 12 hours before departure

Location other than Taiwan:
Free:up to 24 hours before departure
100% of the fare: Within 24 hours before departure

Scheduled Hourly Booking
Taiwan:
Free:up to 12 hours before departure
100% of the fare:Within 12 hours before departure

Waiting time on pick-up

Free waiting time for all Scheduled pick-up locations except the airport: 15 minutes from the agreed pick-up time.

Free waiting time for Scheduled airport pickup (only if flight number is given): 60 minutes, starting from actual landing.

Economy light: 30 minutes, starting from actual landing.
*Country-specific deviations for scheduled rides (Taiwan 60 minutes)

Extension of waiting time for all pick-up locations

Scheduled Chauffeur Service Booking
Location other than Taiwan:
The passenger can ask the driver for additional waiting time, but the extended waiting time cannot be guaranteed. Driver may decide whether it's possible or not, depending on, for example, future journeys on his schedule.
*The following costs are incurred
0.7 EUR/USD/GBP per minute plus tax. These charges are incurred in the currency in which they were booked.

Scheduled Hourly Booking
Taiwan:
The hourly booking starts with the arrival of the customer or after the waiting time has elapsed; the driver will stay booked for the passenger for duration of the reservation.
As long as the stop-offs are within the booked time window, no additional fees will be charged.However, additional kilometer fees may apply.

Meeting point with the driver for airport pick-up
(only if flight number is specified)

The driver will contact you.

Stop-offs Scheduled Chauffeur Service Booking

Taiwan:
Click + Add stop in the booking page
Location other than Taiwan:
Multi-stop service needs to be indicated in the remarks column of reservation, will be confirmed after waiting for the DRIWAYS to reply. Communicate with the driver If you need to temporarily increase the stop during your trip.
For stop-offs, additional kilometer charges and additional waiting times may apply.

*Country-specific deviations for scheduled rides
GERMANY Shuttle, TYROL/SOUTH TYROL Shuttle, SPAIN - Minibus Ibiza + Tenerife
Stop-offs are not possible.

Stop-offs Scheduled Hourly Booking

Taiwan:
The driver can be informed of any desired stop-offs directly on site.
If you have a specific wished route when booking, please share it under "Special requirements" in PASSENGER DETAILS.
As long as the stop-offs are within the booked time window, no additional fees will be charged. However, additional kilometer fees may apply.
All kilometers are free within the city limits (start and destination addresses must be in the same city).
Start and destination addresses in different cities there is no additional charge at the upper limit of 50 km/h.

The following is charged per additional:
*Additional kilometres
Total price of the booking / originally booked distance = fee per additional kilometer
*Additional Hourly
Total price of the booking / originally booked hours = fee per additional hourly

Baby seat/baby cushion

Safety regulations will follow the legislation of the country in which the trip takes place. If you are travelling with a child, please indicate in ‘other service’ on the booking page. Not including this information may result in violation of regulations. The trip may not be carried out, and the trip will be fully charged.

Animals

Animals are not allowed in the vehicle.

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